Ie Appcrash On Windows Server 2008

[khkh]

Hi,

 

I have a web app which runs on Windows server 2008 sp2.

My app uses an active x control which access dll's such as winmm.dll.

When my app is running, Internet explorer crashes and closes down.

 

I get the following error from IE:

Problem Event Name: APPCRASH

Application Name: iexplore.exe

Application Version: 8.0.6001.19019

Fault Module Name: WINMM.dll

Fault Module Version: 6.0.6002.18005

Exception Code: c0000005

Exception Offset: 00004885

 

My app works fine on for example other machines (i.e. other operating systems), its just when using it on Windows server 2008 sp2 that Internet explorer crashes.

I have looked up that Exception Code: c0000005 means access violation, but I dont know how I can overcome this problem.

 

Please can anyone offer any advise on what to do, how I can fix this problem? or what the actual problem is?

Any help would be much appreciated.

 

Thank you very much.

[F2 Staff]

First thing that comes to mind is the app is 32 bit and you're running it in a 64bit environment.

 

Try enabling 32bit apps and see if that fixes the problem.

[khkh]

First thing that comes to mind is the app is 32 bit and you're running it in a 64bit environment.

 

Try enabling 32bit apps and see if that fixes the problem.

 

Hi,

Thanks so much for your reply. Please can you tell me how i can enable 32bit apps?

Im very new to all this.

 

Thank you very much

[F2 Staff]

In server manager edit the app pool for .net to run in legacy mode.

 

Search this site for a more advanced answer.

[khkh]

In server manager edit the app pool for .net to run in legacy mode.

 

Search this site for a more advanced answer.

 

Hi,

Thank you for replying. Just so I know I'm going in the right direction, you mean to configure server manager on my Windows server 2008 to use 32 bit apps (where Internet Explorer is crashing on me when using my app)?

My app is hosted on a different server to this one.

 

Many thanks.