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Highlight Topics With Replies From Groups


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Wouldn't it be great to know if a staff member had replied to a topic before you clicked to open it?

 

When you're scanning a list of topics, knowing which have had a reply by a member of the community team can help decide which to read. Currently, you need to open the topic and scan the posts to see if there's a reply from the team.

 

Happily, in our next release, we've made it clear which have had a reply by a member of a specific group.

 

You can specify which groups to show as having replied via the Groups form in the Admin CP.

 

 

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The per-group setting in the Admin CP

 

 

You can select to detect the group based on the member's primary group, secondary group or both.

 

When viewing a list of topics, you will see a badge showing that a member of that group has replied.

 

 

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This simple feature will make it easier to highlight when important replies have been made to topics, which is a great addition for forums using the new 'solved' feature.

 

Let me know below if you'll use this new feature and what you'd like to see in the future.

 

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